15 Feb, 2010
The Thermos Warranty
Posted by: Kristian In: How To ...
Do your kids’ Thermos bottles every break? If so, you might be in luck! The lids are easily replaceable and can be bought directly from Thermos. However, even if the bottom cracks or falls off, you are covered by Thermos’ 5 year warranty.
Just send in your defective item to:
Thermos L.L.C. – Warranty Service
355 Thermos Road
Batesville, MS 38606
Thermos will send you a replacement for free, and even refund your shipping charges. Just include a cover letter describing the problem, your mailing address, and shipping charges.
I have done this for two of my Thermos’ Funtainer products, and received two new ones for free. The check for shipping charges arrived several weeks later.